TY  - BOOK
AU  - Cohen, Dan S.
TI  - The heart of change field guide: tools and tactics for leading change in your organization
SN  - 978-1-59139-775-5
U1  - 658.406  
PY  - 2005///
CY  - Boston
PB  - Harvard Business School Press
KW  - Organizational change
N1  - Includes indexes
ER  -