TY  - BOOK
AU  - Adler, Mortimer J., 1902-
AU  - How to speak, how to listen
TI  - How to speak, how to listen 
SN  - 0020795904
PY  - 1983///
CY  - New York 
PB  - Macmillan 
KW  - Oral communication - Popular works
ER  -